about shipping
Shipping & Delivery
All of our orders are fulfilled from our warehouse in Osaka, Japan.
All packages are shipped via EMS or DHL.
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20 USD via DHL or EMS
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FREE EMS on orders over 200 USD
mowl Online Store ships all orders via EMS. We have determined that EMS is the most economical solution for our customers. Your shipping options and cost will be outlined at checkout.
We Ship Worldwide:
We ship to counties allover the world. To find out more if we ship to your country, please check out the EMS website linked below.
EMS International Mail (Countries and Areas)
EMS's List of Covid Shipping Ban (Countries and Areas)
For countries who are experiencing the shipping ban under EMS, we will be able to ship your order via DHL instead! Requests your shipping fee quotation today through email to contact@mowl.jp
* Some areas may not be eligible for the delivery service.
** Upon dispatchment from the warehouse in Japan
※ Due to Covid-19 border control measures or the destination's situation, there may delays or disruptions to some international services/shipments.
※ For Customers in Japan, please visit our Japanese website from here.
Orders will be shipped within 2 to 5 business days upon confirmation.
Shipments are delivered by overseas courier service with registered tracking number attached.
Please note that estimated delivery time is calculated when the parcel is dispatched. Delivery time may be affected due to festive holidays of the destination.
Unfortunately, we may not be able to change your shipping address once your order has been submitted.
International customers are responsible for all handling fees, taxes and duties associated with shipping to their respective countries.
These charges must be paid by the recipient of the parcel. We are not responsible for any customs and import duty charges.
Please contact your local customs office in regards to any customs and import duty charges.
If you need special delivery arrangement, do contact us at contact@mowl.jp
We will respond as soon as we could.